Freight law
Interactive deadline check

Freight claim deadline check

Classify the time position of your freight claim.

BRANDAUER Rechtsanwälte
Ansprechperson

Mag. Bernhard Brandauer, Rechtsanwalt

BRANDAUER Rechtsanwälte

Guidance on freight law matters in Austria.

A freight claim must be assessed together with its legal basis, the type of carriage and the starting point of the period. Article 32 CMR contains specific rules for CMR claims. For Austrian claims against freight forwarders and carriers, sections 414 and 439 of the UGB and the contract must also be considered.

Answer the questions based on what you currently know. A written claim, reservations on delivery and court steps serve different purposes and should not be treated as interchangeable.

Mag. Bernhard Brandauer, Rechtsanwalt

Interactive deadline check

Freight claim deadline check

This check does not calculate a binding deadline. It shows whether the key dates for a limitation review are available, whether a prompt review is sensible and which records you should prepare.

01 Question 1

Which legal basis for the carriage is currently clear?

The period depends in part on whether the CMR applies or whether an Austrian freight forwarding or carriage contract must be assessed under the UGB and the contract.

Ergebnis

Ihre Orientierung

01

Limitation review can be prepared well

Record the route, contracting party, type of claim and every relevant date in a chronology. Match each date to the consignment note, invoice, complaint or delivery record.

Keep the limitation question separate from reservations on delivery and from the question whether the claim is substantiated.

  • Record the route and contracting party
  • Match delivery, deadline or takeover dates to records
  • Keep the written claim and proof of receipt in chronological order
02

Limitation review can be prepared well

Record the route, contracting party, type of claim and every relevant date in a chronology. Match each date to the consignment note, invoice, complaint or delivery record.

Keep the limitation question separate from reservations on delivery and from the question whether the claim is substantiated.

  • Record the route and contracting party
  • Match delivery, deadline or takeover dates to records
  • Keep the written claim and proof of receipt in chronological order
03

Limitation review can be prepared well

Record the route, contracting party, type of claim and every relevant date in a chronology. Match each date to the consignment note, invoice, complaint or delivery record.

Keep the limitation question separate from reservations on delivery and from the question whether the claim is substantiated.

  • Record the route and contracting party
  • Match delivery, deadline or takeover dates to records
  • Keep the written claim and proof of receipt in chronological order
04

Limitation review can be prepared well

Record the route, contracting party, type of claim and every relevant date in a chronology. Match each date to the consignment note, invoice, complaint or delivery record.

Keep the limitation question separate from reservations on delivery and from the question whether the claim is substantiated.

  • Record the route and contracting party
  • Match delivery, deadline or takeover dates to records
  • Keep the written claim and proof of receipt in chronological order
05

A prompt limitation review is sensible

Collect the records for delivery, the agreed delivery deadline, takeover and all written statements without delay. Check whether a complaint was actually received and what it said.

For CMR carriage, Article 30 and Article 32 must be kept separate. A reservation on delivery does not automatically answer the limitation question.

  • Prove receipt of claims and complaints
  • Compare delivery and deadline records with the consignment note
  • Clarify the open limitation questions under the applicable law
06

A prompt limitation review is sensible

Collect the records for delivery, the agreed delivery deadline, takeover and all written statements without delay. Check whether a complaint was actually received and what it said.

For CMR carriage, Article 30 and Article 32 must be kept separate. A reservation on delivery does not automatically answer the limitation question.

  • Prove receipt of claims and complaints
  • Compare delivery and deadline records with the consignment note
  • Clarify the open limitation questions under the applicable law
07

A prompt limitation review is sensible

Collect the records for delivery, the agreed delivery deadline, takeover and all written statements without delay. Check whether a complaint was actually received and what it said.

For CMR carriage, Article 30 and Article 32 must be kept separate. A reservation on delivery does not automatically answer the limitation question.

  • Prove receipt of claims and complaints
  • Compare delivery and deadline records with the consignment note
  • Clarify the open limitation questions under the applicable law
08

Clarify limitation and claim preservation first

Assemble the complete file with contract, consignment note, delivery record, invoices, photographs, complaints and proof of receipt. First establish which rule applies and from which date the period runs.

Do not rely on a phone call or general assurance where expiry may be near. Whether a written statement affects the period, what a reservation does and whether court action is required depend on the original records.

  • Collect original records and proof of receipt immediately
  • Compare the CMR, UGB and contract positions
  • Have possible limitation risk and required claim preservation reviewed promptly
09

Clarify limitation and claim preservation first

Assemble the complete file with contract, consignment note, delivery record, invoices, photographs, complaints and proof of receipt. First establish which rule applies and from which date the period runs.

Do not rely on a phone call or general assurance where expiry may be near. Whether a written statement affects the period, what a reservation does and whether court action is required depend on the original records.

  • Collect original records and proof of receipt immediately
  • Compare the CMR, UGB and contract positions
  • Have possible limitation risk and required claim preservation reviewed promptly
10

Clarify limitation and claim preservation first

Assemble the complete file with contract, consignment note, delivery record, invoices, photographs, complaints and proof of receipt. First establish which rule applies and from which date the period runs.

Do not rely on a phone call or general assurance where expiry may be near. Whether a written statement affects the period, what a reservation does and whether court action is required depend on the original records.

  • Collect original records and proof of receipt immediately
  • Compare the CMR, UGB and contract positions
  • Have possible limitation risk and required claim preservation reviewed promptly
11

Clarify limitation and claim preservation first

Assemble the complete file with contract, consignment note, delivery record, invoices, photographs, complaints and proof of receipt. First establish which rule applies and from which date the period runs.

Do not rely on a phone call or general assurance where expiry may be near. Whether a written statement affects the period, what a reservation does and whether court action is required depend on the original records.

  • Collect original records and proof of receipt immediately
  • Compare the CMR, UGB and contract positions
  • Have possible limitation risk and required claim preservation reviewed promptly
12

Clarify limitation and claim preservation first

Assemble the complete file with contract, consignment note, delivery record, invoices, photographs, complaints and proof of receipt. First establish which rule applies and from which date the period runs.

Do not rely on a phone call or general assurance where expiry may be near. Whether a written statement affects the period, what a reservation does and whether court action is required depend on the original records.

  • Collect original records and proof of receipt immediately
  • Compare the CMR, UGB and contract positions
  • Have possible limitation risk and required claim preservation reviewed promptly
13

Clarify limitation and claim preservation first

Assemble the complete file with contract, consignment note, delivery record, invoices, photographs, complaints and proof of receipt. First establish which rule applies and from which date the period runs.

Do not rely on a phone call or general assurance where expiry may be near. Whether a written statement affects the period, what a reservation does and whether court action is required depend on the original records.

  • Collect original records and proof of receipt immediately
  • Compare the CMR, UGB and contract positions
  • Have possible limitation risk and required claim preservation reviewed promptly
14

Clarify limitation and claim preservation first

Assemble the complete file with contract, consignment note, delivery record, invoices, photographs, complaints and proof of receipt. First establish which rule applies and from which date the period runs.

Do not rely on a phone call or general assurance where expiry may be near. Whether a written statement affects the period, what a reservation does and whether court action is required depend on the original records.

  • Collect original records and proof of receipt immediately
  • Compare the CMR, UGB and contract positions
  • Have possible limitation risk and required claim preservation reviewed promptly

Your next steps

Keep the starting point of the period separate from whether the claim exists and what it is worth. Record delivery, the agreed deadline, takeover, loss notification and every written statement with its date and proof of receipt.

Records that are useful

  • Consignment note, carriage order, forwarding order and agreed delivery deadline
  • Proof of takeover and delivery or records relating to loss
  • Invoice, loss calculation, photographs, expert reports and evidence of the amount claimed
  • Complaint, claim letter, reservations and proof of receipt
  • Responses from the carrier, freight forwarder, insurer and other parties involved

Legal framework

  • Article 32 CMR generally provides a one year limitation period for claims arising out of carriage. In cases of wilful misconduct or equivalent fault, a three year period may apply.
  • Article 32 CMR uses different starting points for damage, partial loss, delay, total loss and other claims. A written claim may affect the running of the period under the conditions stated there.
  • Sections 414 and 439 UGB regulate limitation for certain claims against freight forwarders and carriers with their own starting rules. The contract and the classification of the claim remain decisive.
  • Article 30 CMR concerns reservations on delivery. That notice is a separate issue from the limitation review.

Does every freight claim automatically have a one year period?

No. Article 32 CMR applies where the CMR governs the carriage. Austrian forwarding and carriage contracts also require review of sections 414 and 439 UGB, the contract and the specific claim.

Is a complaint the same as a reservation on delivery?

No. A reservation under Article 30 CMR concerns notice of certain loss or damage at delivery. Article 32 CMR concerns limitation. Both issues must be documented separately.

Can the check calculate the exact end of the limitation period?

No. The CMR position, claim type, delivery or loss, agreed deadline, written statements and possible special circumstances must be reviewed against the original records.

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This check provides general orientation on Austrian and international transport law. It does not replace a review of your individual matter.

Discuss your matter

Guidance on freight law matters in Austria.

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BRANDAUER Rechtsanwälte GmbH Giselakai 51 5020 Salzburg